IMDA's latest figures show enterprise AI adoption in Singapore jumped from 4.3% in 2023 to 53.5% in 2025. In two years. That is not incremental — that is a structural shift.

But when you spend your days talking to smaller SMEs — the 10-person accounting firms, the family-run logistics operators, the neighborhood retailers — that number feels like it belongs to a different world.

That is not a contradiction. It is a segmentation problem.

The enterprises driving that 53.5% figure are largely the better-resourced, more digitally mature businesses — companies with dedicated IT teams, innovation budgets, and the bandwidth to experiment. They were already leaning into digital transformation before AI became the headline.

The smaller end of the SME market — which is where OCi System operates — is at a very different point in the journey. The most common question we hear is still: 'What exactly can AI do for my business?' Not 'how do we scale our AI deployment.' Just the basics.

And that is okay. Every adoption curve has an early majority and a late majority. The statistics are telling us the early majority has moved. What happens next is the harder, more important work — bringing along the businesses that are still asking foundational questions.

The gap between 'AI adoption' as a headline statistic and 'AI that actually works inside a 10-person company' is real. It involves trust, training, cost sensitivity, and time. Closing that gap is not a marketing problem. It is an education problem.

That is the work we are focused on at OCi System.

Source: https://sbr.com.sg/information-technology/news/imda-expands-ai-cybersecurity-support-singapore-enterprises